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Customer Service
We ship to over 65 countries.
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luke_aj_taylor says: Do you ship to UK? I enter my address but it does not work and allow me to process the order.
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- You order invoice will be included directly inside your package
- You can also get your invoice from you account page under the “order” tab.
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- News about new products
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You can follow your order status by submitting your order ID and email addresse on the order tracking page
If you chose Colissimo, a tracking link also been sent to you by email. You didn’t get the email or you lost it ? Contact us at spiriterie@chateau-breuil.com to get it again.
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- You forfot your password: your need to click on « lost your password ? », and enter your email address. Then, we will send your an email to reset your password.
- You forgot your login : Contact us by email at spiriterie@chateau-breuil.fr
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If you are having difficulty making your purchase, contact us at +332.31.65.60.00 or by email at spiriterie@chateau-breuil.fr
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Contact us by email at spiriterie@chateau-breuil.fr
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You need to click on « lost your password ? », and enter your email address. Then, we will send you an email to reset your password.
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You can track your order status, by submitting your order ID and email address on the order tracking page.
You can also call us at +332 31 65 60 00 or send an email to spiriterie@chateau-breuil.fr and we will answer as soon a possible.
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You can cancel your order if your package has not been sent yet :
- Call +332.31.65.60.00
- Send an email at spiriterie@chateau-breuil.fr
Unfortunately, if your package has already left our warehouse, you can no longer cancel your order.
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You just need to enter your coupon code when completing your order, before payment, by clicking on “CLICK HERE TO ENTER YOUR CODE”
Contact our support team at +332.31.65.60.00 and we will help you apply your coupon code to your order.
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Upon delivery of your package, check the condition of the box and the products ordered in front of the delivery person, if one of the products is damaged, refuse the package.
Do not hesitate to contact us at +332.31.65.60.00.
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Contact our support team at +332.31.65.60.00
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France: 24 hours of preparation + 2/3 working days for delivery
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